10Q Series

Women in the Field of
Emergency Management
Jena West

Jena West

Deputy Emergency Management Coordinator, Victoria Office of Emergency Management

Victoria, Texas, USA

1. HOW DID YOU GET STARTED IN THE INDUSTRY?

I received my Bachelor’s in Criminal Justice from the University of Houston-Victoria, and continued on to complete my Master’s degree in Criminal Justice and Homeland and International Security. I originally had my sights set on going into law school, but after careful thought, decided that public safety was where my heart truly belonged. I began in the Public Health Emergency Preparedness/Strategic National Stockpile Coordinator position with the Victoria Office of Emergency Management in February 2016. I was later promoted to Deputy Emergency Management Coordinator in July 2019, and have been in this position since.

2. WHAT PROJECT OR ACHIEVEMENT ARE YOU MOST PROUD OF?

A project I am most proud of was the opportunity I had to work with local, regional, and state response partners to establish and successfully carry out a mass COVID-19 vaccination site in Victoria. Although the COVID-19 pandemic was uncharted territory for everyone, we worked together to develop and refine a process to provide seamless and timely prophylactic care to thousands of community members. A defining moment for me at the mass vaccination site was the privilege to vaccinate someone who had traveled from Canada to little Victoria, Texas to receive their vaccines because they had heard such great things about our operations and had trouble accessing a vaccination elsewhere.

3. WHAT DO YOU CONSIDER TO BE A ROADBLOCK FOR WOMEN IN THE INDUSTRY?

A roadblock for women in the emergency management industry is the misconception that women are incapable of leading a charge in a predominantly male career field. Women’s abilities, working knowledge, and expertise of the emergency management field is too easily dismissed despite the significant skillsets that women can bring to the table, including increased emotional intelligence and strategic, methodological planning abilities amongst several others. I think that as women become increasingly exposed to the EM field, their abilities to lead and work in this field will become more widely recognized and appreciated.

4. WHAT ADVICE WOULD YOU GIVE TO WOMEN GETTING THEIR START IN THE FIELD?

Equip yourself with knowledge as early and as often as you can. Your knowledge and education can never be taken from you. As women become more prevalent in the emergency management field, it is a more important time than ever to blaze a trail and find innovative, more efficient ways to do the EM job. Additionally: DO THE HARD THINGS. No great success story ever started or ended on Easy Street.

5. WHAT SUGGESTIONS DO YOU HAVE FOR BUILDING A POSITIVE TEAM CULTURE?

Learn to meet people where they are. Bridging the gap between your individual expectations and someone’s viewpoint is paramount in building a conducive, team-oriented environment. Sometimes it can be as simple as changing HOW you say something, rather than what you’re trying to say. Also, learn to be coachable. You won’t always be right.

6. WHAT ADVICE DO YOU HAVE FOR ADVANCING DIVERSITY IN THE INDUSTRY?

I think by increasing communications about the “jobs” to be done in emergency management, individuals who may not have even thought about EM as a career can envision themselves working in the field.

7. AS COMPANIES IN THE INDUSTRY INCREASE THEIR EFFORT TO RECRUIT MORE WOMEN, WHAT ARE SOME WAYS COMPANIES CAN SUPPORT RECRUITMENT AND RETENTION EFFORTS?

Through initiatives like WTFem. Having an ability to connect with others in similar situations and circumstances is refreshing when you’re able to exchange words of wisdom, empowerment, and lift each other up.

8. HOW DO YOU STAY ENGAGED WITH YOUR COMMUNITY?

I try to stay engaged with my community through attending community events, networking, and even providing some community preparedness training through a work capacity. It is so much easier to establish working relationships with community members on blue sky days rather than gray sky days!

9. ANY TIPS FOR WORK/LIFE BALANCE?

Organize your priorities. Create a “Plan of Attack” every day, and try to pace each day to task yourself with a reasonable amount of things to do. It is easy to get overwhelmed.

10. WHAT'S A FUN FACT ABOUT YOU THAT PEOPLE MIGHT NOT KNOW?

I played softball from the age of 4 until I graduated college! The sport taught me so much about life, teamwork, and perseverance, and I am forever grateful for the opportunities the world of softball provided me.