My first role was as 9/11 Call Center Director for World Vision New York starting in October 2001. I found myself in this role though a series of events on the day of 9/11 and in the days after. From that role, I moved to a role with Lutheran Social Services New York that was funded through Lutheran Disaster Response. Shortly after arriving in that new role with the Lutheran funded efforts, I was offered an opportunity to be the coordinator for creation of an unmet needs interagency committee that was forming with Lutheran Disaster Response of New York as the first donor for the table process. In that effort I led the effort to create the mission and formal systems for managing the unmet needs process, reframed the name of the table to “roundtable” to emphasize the importance equality of everyone gathered at the table discussions from donor agency representatives to case managers. The ideas was also to emphasize including multiple types of resources and centering on support to case managers who were working to support people impacted by the disaster. I also then built partnerships and organizational buy-in across a number of key agencies that were at the center of 9/11 response and recovery efforts at the time. The model remains intact and is used today by New York City, managed and supported through New York Disaster Interfaith Services (NYDIS).